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2018: Editors Choice Award Awarded by Technology Reseller.
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In 2019, 3CX added Facebook and SMS integrations, therefore becoming a full omnichannel solution. In 2019 3CX acquired WP Live Chat, a free WordPress plugin for Live Chat integration. It also acquired Askozia in the same year and released the Call Flow Designer, a visual app designed to automate call flows and phone related daily work tasks. Thereafter in 2017, the company further developed 3CX's compatibility to extend to Linux as well. With this acquisition the Elastix Distro versioned at 5.0 was switched to a proprietary software on top of Debian with the 3CX platform. In 2016 3CX acquired the Elastix project and PBX in a Flash. On 7 September 2016, it was reported by Channel Biz UK that 3CX partnered with BT Wholesale SIP Trunking platform to serve resellers. This was then followed by the release of 3CX WebMeeting Server in February 2015 which was then discontinued following the release of version 15. In 2013 3CX acquired eWorks technologies and launched its first video conferencing feature - an integrated and clientless, WebRTC-based video conferencing solution. In 2007, the company released the first commercial edition of 3CX Phone System, v6.0.
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3CX's first product release was 3CX Phone System which was developed and released as a free IP PBX in 2006.